Get in Touch With Us
Whether you have spotted something on our site that needs a second look, want to share feedback about one of our casino reviews, or have a question about how we work, this page tells you how to reach us and what to expect when you do.
How to Reach the American Casinos Team
Email is the most reliable way to contact us. Every message is read by a member of our editorial team, and we aim to reply within two working days. To help us respond quickly, include a brief description of your enquiry in the subject line — whether it is a factual correction, a general question, or something else entirely.
Please write to us at: [email protected]
We do not use automated responses as a substitute for a real reply. You will hear from an actual person who has read your message.
What You Can Contact Us About
We welcome all kinds of messages. The most common reasons readers get in touch include:
- Content questions — If something in our casino reviews, bonus breakdowns, or payment-method guides is unclear, ask us. We are happy to clarify.
- Factual corrections — Online casino terms, offers, and regulations change frequently. If you spot something that looks out of date or inaccurate, please flag it. Accuracy matters to us, and reader input is part of how we keep it.
- Responsible gambling concerns — If you or someone close to you is experiencing difficulty with gambling, mention it in your message and we will point you to appropriate support resources, including the National Problem Gambling Helpline (1-800-522-4700) and the National Council on Problem Gambling at ncpgambling.org.
- Editorial feedback and topic suggestions — Have an idea for something you would like us to cover — a specific state's regulations, a payment method, or a type of casino game? We genuinely consider reader input when planning future content.
- Partnership and commercial enquiries — If you represent a casino operator, affiliate network, or media organisation and would like to explore how we might work together, please introduce yourself and outline what you have in mind. Note that commercial relationships do not influence our editorial rankings.
- Licensing and compliance questions — If you have a query about how we assess regulatory standing, or about the legal framework we reference in our reviews, we are happy to explain our approach.
How We Review and Rank Casinos
American Casinos is an independent comparison site covering online casinos available to residents of the United States. Our editorial team researches and verifies each casino against a consistent set of criteria: licensing and regulatory standing, security standards, range of games, payment options, bonus terms, and the quality of customer support.
Casinos are ranked by editorial rating, not by commercial arrangement. While we may earn a commission when a reader follows a link and registers with a casino, that relationship has no bearing on where a site appears in our rankings or how it is described in our reviews. We disclose this because transparency matters, and because readers deserve to know how the site operates.
If you have a question about a specific casino in our listings — including those you can see reviewed on our trusted non-GamStop casino page — our team is the right place to start.
What Happens After You Contact Us
Once your message arrives, it goes to a member of our editorial team. We review every enquiry individually and aim to respond within two working days. During busy periods it may take slightly longer, but we always follow up.
If you are sending a correction or flagging an inaccuracy, please include as much detail as you can — the page URL, the specific claim you believe needs updating, and a source if you have one. That allows us to investigate quickly and, where necessary, update our content without delay.
A Note on Responsible Gambling
Our site covers real-money online casino products. We take seriously the responsibility that comes with that. If anything on this site has raised a concern for you — or if you simply want to know more about the tools available to manage your gambling activity — we encourage you to reach out.
US players can access support through:
- National Problem Gambling Helpline: 1-800-522-4700 (call or text, 24/7)
- National Council on Problem Gambling: ncpgambling.org
- Gamblers Anonymous: gamblersanonymous.org
Most licensed online casino operators also offer self-exclusion programmes, deposit limits, and cooling-off periods. If you need guidance on accessing those tools at a specific casino, ask us and we will help where we can.
Our Commitment to Accuracy
Casino offers, terms, state regulations, and payment methods change. We work to keep our content current, but we acknowledge that no site catches every change the moment it happens. Reader corrections are a genuine part of how we maintain accuracy, and we are grateful when readers take the time to flag something.
If a piece of information on this site has affected a decision you made — or if you believe something we have published is misleading — please tell us. We will investigate and update the relevant content if the evidence supports it.
Thank you for visiting. We look forward to hearing from you.